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DMS
會計系統
DMS

Q 1.如何設定文字超鏈結?
A  
 

利用『編輯精靈』製作文字超鏈結,框選欲製作成超連結的文字,再按下『定義超連結』的按鍵,如下圖所示,定義超連結的「類型」及「URL」。輸入欲連結的URL位址,再按下『確定』即可!


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Q 2.如何更改電子報上所顯示的系統資料?
A

製作電子報第一個步驟為建立電子報的『報別』。建立電子報時,會先對此報別作定義,若事後需針對電子報的系統資訊做修改,則應至電子報的系統「報別管理」做修正。執行「系統管理」->『報別管理』,如下圖所示,在此編修報別的資料,再進行存檔即可!

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Q 3.提供給會員取消訂閱的功能嗎?
A

會員透過On Apply的畫面進入會員資料中,可於訂閱報別管理中”取消”所選擇的訂閱報別,即可『取消訂閱』;但因此部份有Bug,所以無法正常運作,待下一版進行修正。

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Q 4.電子報中如何做超連結?如何連結到問卷那?
A

作法同Q.如何設定文字超鏈結?需注意:必須事先得知欲連結問卷的URL,才能透過「編輯精靈」連結到此URL。如下圖,得知問卷實際的URL,再於圖二的URL部份加上連結即可。

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Q 5.如何新增電子報的類別管理?
A

製作電子報的步驟為:1建立『電子報報別』->2『電子報類別管理』->3編輯電子報。 1.點選『電子報管理』模組->“類別專題資料管理”

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Q 6.如何新增電子報的類別管理?
A

2.在此『新增』類別資料,帶出下圖類別資料新增的畫面,填入該『類別名稱』及此類別的『專題名稱』等資訊。

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Q 7.問卷回收後的資料可否轉出?如何轉到Excel中?步驟一
A

可!程序及步驟如下: 1.於『問卷管理』模組的「問卷管理」,點選欲轉出的問卷內容。 2.於右窗格的視窗中,選擇回收結果及分析。

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Q 8.問卷回收後的資料可否轉出?如何轉到Excel中?步驟二
A

3.顯示如圖所示,在『轉檔』部份,輸出的檔案型態為『Excel CSV檔』,並選擇欲輸出的資料,再按下『轉檔及下載』。

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Q 9.問卷回收後的資料可否轉出?如何轉到Excel中?步驟三
A

4.出現對話框,在此輸入檔案名稱,並按下『確定』,顯示成功的訊息!

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Q 10.問卷回收後的資料可否轉出?如何轉到Excel中?步驟四
A

5.在視窗中即可看見下載回收資料檔的畫面,請於『下載回收資料檔』的檔名上按滑鼠右鍵,選擇「另存目標」,再選擇儲存的檔案位置,即可將檔案轉存成Excel CSV檔案,以供利用。

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Q 11.製作一份問卷為跳答的題型,但是發行出去之後,填寫卻發現每題均需回答才可送出問卷?
A

User遇到的問題為該題目設定為”必填欄位”,所以使用者必須回答此題,否則無法接下去答題,使用者並未注意!只要將該題的必塡欄位取消即可解決這個問題。

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Q 12.問卷發行出去後可否重來?
A

無法重來!不論為電子報、問卷,甚至賀卡、訊息等,只要發送出去則無法臨時中斷取消發送。必須重新複製或是重新製作該文件再進行發送。

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Q 13.可否將回收的問卷資料先匯出,修改內容後再匯入?
A
Ans: 可以!問卷管理模組提供『Web出版』方式及『Email發行』。Web出版方式並無限定填寫問卷的身份,所以只要能連結到問卷的網頁填寫問卷再進行傳送,即可模擬會員回填問卷!
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Q 14.可否透過Web出版方式摸擬會員回填問卷?
A
Ans: 可以!問卷管理模組提供『Web出版』方式及『Email發行』。Web出版方式並無限定填寫問卷的身份,所以只要能連結到問卷的網頁填寫問卷再進行傳送,即可模擬會員回填問卷!
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Q 15.透過Web發行的方式和E-mail方式是否會結合在一起?
A
Ans: 行銷分析
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Q 16.登入問題未解決?
A

Ans: 問題為先前執行時DMS,離開時未執行『登出』程序,所以之後當使用者再此登入時,輸入使用者帳號及密碼,卻無法進行登入,此時需執行logout.asp才能清除先前的登入連線。

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Q 17.截止管理後,是否不可修改了?發行電子報後,若發現錯誤,怎辦?
A
Ans: 1.截止管理後,無法進行修改,倘若事後欲進行修正,則需複製已截止管理的電子報或問卷才能繼續進行編修的動作。 2.已發行電子報,無法回收或取消先前所發送的電子報,因送出後使用者即收到電子報內容,倘若事後發現送出的電子報有誤,則需重新複製電子報並進行修正,再行補發。
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Q 18.使用者訂閱電子報後存檔,會存置那裡?
A
Ans: 會自動寫入會員資料庫之中,但於會員資料中存有『訂閱別』的欄位用以區分為「系統管理者新增」,或是會員「線上訂閱」所產生的欄位,以便系統管理者進行群組、會員之管理!
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Q 19.問卷的版面跑不出來? 出現Active X的錯誤訊息!步驟一
A
Ans: 因DMS會使用Active X的元件,倘若Active X設定為『停用』的狀態,DMS部份的功能則無法正常運作,故需調整瀏覽器的設定值,以IE為例: 1.執行「工具」->「網際網路選項」 2.出現網際網路選項的畫面,切換至『安全性』的頁面,如下圖所示:
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Q 20.問卷的版面跑不出來? 出現Active X的錯誤訊息!步驟二
A
3.於「網際網路」上點選『自訂層級』,開啓安全性設定的視窗. 4.在此調整Active X的控制項及插項的設定值,如下圖皆調整為『啓用』的狀態,再按下「確定」即可。
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Q 21.問卷的版面跑不出來? 出現Active X的錯誤訊息!步驟三
A
 5.倘若DMS為內部使用,則同上設定「近端內部網路」的『自訂層級』,啓用屬於Active X的設定值.
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Q 22.發送問卷後,請學生回填資料,再將資料收集成會員?
A
 Ans: 本身並無提供此方面的作法,但可利用行銷分析模組搭配”Web方式”發行問卷以達到此部份的需求。問卷提供兩種方式發行:Email發行及Web出版等方式。其中因Email方式為針對會員資料庫為主,所以回收後的資料為會員才會進行分析,若非會員則無法納入分析。 Web部份則無會員的限制,只需得知問卷的網址,則每人皆可填寫問卷並回傳,所以可在問卷中加入Email位址及相關的題目如姓名,當問卷回收的結果中含有Email等欄位,則可匯出回收結果轉成Excel格式,最後於Excel中修改檔案,再進行會員資料的匯入作業。
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Q 23.安裝DMS程序中的Administrator和資料庫伺服器和系統管理者的資訊分別是什麼意思?
A
Ans: 安裝DMS的過程中需輸入本機的Administrator密碼、資料庫伺服器sa的帳號及密碼及軟體本身所需的系統管理者的帳號及密碼。 *本機Administrator:為元件服務之用,需具有本機的系統管理者身份才可註冊元件、啓動系統服務之權。 *Sa的帳號及密碼:因DMS安裝之時需與SQL Server連線,並建立其相關的資料表及寫入基本資訊,所以需有SQL Server sa的帳號及密碼。 *DMS的系統管理者帳號及密碼:安裝時即建立DMS的系統管理者身份用以管理及登入DMS之用,也是DMS的最高權限者。安裝完後,即會產生於系統管理者的列表中,如下圖。
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Q 24.在其中有交叉分析是否可轉成SPSS統計?
A
Ans: 無法達到SPSS的精準統計分析,DMS的交叉分析僅針對『會員』問卷發送出去的回收結果進行普遍常態性的分析及比較。
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Q 25.會員資料欄位定義,可以選擇欄位不顯示,為什麼還是會顯示?
A
Ans: 此為認知上的差異,”欄位不顯示”所指為當User點選『訂閱電子報』,所帶出的Online Apply畫面,User將不會看到設定為欄位不顯示的欄位;而非系統管理者在會員資料管理中所見的欄位。
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